This means your email or password was incorrect.

How to resolve:

  1. Double check your information and try again
  2. If you need to reset your password, go to
  3. If you're still having trouble, reach out to us by clicking here
    • Mention the error you see
    • Mention the device you are using
    • Provide your email and all of the other possible emails you sometimes use
    • Add a screenshot if possible