General info:
The AMC+ Android app is currently available in the Play Store - search for it from your device to install. AMC+ is compatible with most newer Android mobile devices. Please check our Play Store listing for current operating system version requirements. We recommend Android 10 and higher for a smooth experience.
Basic Troubleshooting:
Confirm that you have the latest update installed.
Delete and Reinstall the AMC+ app and reboot your device: Takes a few minutes, but might do the trick!
Data / WiFi connection: Using your wireless provider's data to stream is not a strong enough connection. A download speed of at least 20Mbps is required. Check your download speed by going to speedof.me in your device's web browser.
Clear your cache: If you don’t know how to do this, we recommend running a google search for your specific device + “clear cache” as it is often different on each device).
If you are still experiencing trouble with the app, send us a note using our contact form letting us know which steps didn't work for you-- we'll do our best to get you back on track!